💬 FAQ
🤚 How do I know my nail size?
You’ll use one of my Sizing Kits to find your exact fit! Just order a kit based on your preferred shape and length, then follow the instructions inside to submit your sizes.
Want help picking a shape or length? Try my Shape + Length Kits or grab the full Kit Bundle!
✨ What shapes and lengths do you offer?
I offer a variety of shapes and lengths including:
- Almond, Coffin, Square, and more
- Short, Medium, Long, and XL options
Don’t see your favorite shape or size? Feel free to reach out — I may be able to create a custom order for you!
💅🏼 How do I apply the nails?
Each nail set comes with everything you need to apply them — glue, prep tools, and instructions.
You can also find my full Application & Removal Guide [linked here].
⌛️ How long do press-ons last?
With proper prep and glue, your nails can last 1–2 weeks (or longer!). Want a shorter wear time? Just use adhesive tabs for a few days of wear, damage-free.
🔁 Are the nails reusable?
Yes! As long as they’re removed gently and cleaned properly, you can reuse your nails multiple times.
🙅♀️ Do you accept returns or exchanges?
Due to the handmade and custom nature of each set, all sales are final. Please double-check your sizes and selections before placing an order.
If there’s an issue with your order—such as damage during shipping or an error on my part—please contact me within 5 days of delivery with a photo and your order number. I’ll be happy to make it right!
Please note:
– I do not offer refunds or exchanges for sizing issues.
– Sizing kits are available to help ensure the perfect fit before ordering.
– All items must be unused and in original condition if a return or replacement is approved.
📦 How long does it take to receive my nails?
Production time is typically 5–10 business days after your sizing info is submitted.
Shipping time will vary by location — you’ll receive tracking once your set is on the way!
US: 5-7 business days
Canada: 6-8 business days
International Shipping: 12-14+ business days
🎨 Can I order a fully custom design?
Yes! I love custom requests. You can upload your ideas or inspiration photos [here], or send me a message through my contact form or Instagram @by.gracenails
💌 Still have questions?
No problem! Message me on Instagram or email me at bygracenails@gmail.com — I’m happy to help 💕